Refund and Return Policy
NO REFUNDS are available on digital projects. Be sure to preview the product before making your final purchase.
PRINTED PRODUCT REFUND POLICY
No refunds are available on print editions since the books are fulfilled by a third-party print-on-demand company (Lulu).
Please contact Lulu through their Contact Page, if you have any issues with the delivery of your book or if it arrives damaged. They will assist you in getting your book delivered or replaced.
Print books are a print-on-demand product, which take anywhere from 10-14 days to receive in the U.S. Shipment to addresses outside the U.S. will take longer than 14 days. The times shown are for the actual in-transit time and do not reflect the overall time from order to delivery due to the print-on-demand nature of our products. Also, please note that we are unable to track your package for you as we are not provided with any shipping information. (The Covid-19 pandemic has significantly slowed mail service worldwide.)
DIGITAL TO PRINT / PRINT TO DIGITAL TRANSFER POLICY
The digital edition and print edition are entirely separate from one another. The print edition is brokered through a third-party print-on-demand company that requires payment in full.
We cannot refund your digital edition so that you can purchase the print edition. Nor can we apply nor transfer any payment for the digital edition toward the print edition.
Thank you for understanding!
Please contact us at hello(at)huldabennett(dot)com if you have any questions about your order. We will return your email within 48 hours.